Privacy Policy

Last updated: April 2, 2026

1. Introduction

Welcome to contacts9 ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By using contacts9, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

When you register for an account or use our Service, we may collect the following information:

  • Name, phone number, and email address
  • Profile information and preferences
  • Location data (with your consent)
  • Device information and unique device identifiers
  • Usage data and interaction logs

2.2 Business Information

For business listings, we collect:

  • Business name, description, and category
  • Contact information (phone, email, address)
  • Operating hours and services offered
  • Business images and media
  • Customer reviews and recommendations

2.3 Automatically Collected Information

We automatically collect certain information when you use our Service, including:

  • IP address and device identifiers
  • Browser type and version
  • Pages visited and time spent on pages
  • Search queries and interactions
  • Crash reports and performance data

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our Service
  • To create and manage your account
  • To personalize your experience and show relevant content
  • To process business listings and verifications
  • To send important notifications and updates
  • To analyze usage patterns and improve our Service
  • To prevent fraud, abuse, and security threats
  • To comply with legal obligations and enforce our terms

4. Data Sharing and Disclosure

4.1 Public Information

Business listings, reviews, and recommendations are publicly visible to other users of the Service. This information helps users discover and connect with businesses.

4.2 Service Providers

We may share your information with third-party service providers who assist us in operating our Service, including:

  • Cloud hosting and data storage providers
  • Analytics and performance monitoring services
  • Payment processors (for premium features)
  • Email and notification services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or government request. We may also disclose information to protect our rights, privacy, safety, or property, or that of our users.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data backup and recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Location: Control location data sharing through device settings

To exercise these rights, please contact us at contacts9app@gmail.com

7. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

contacts9

Email: contacts9app@gmail.com

Address: 6142/11, R M Goudar Building, Ambakki Plot,
Lakkundi, Block 4, Gadag - 582115, Karnataka, India